Shipping policy

Shipping & Return Policy

Store Name: deyvora.store
Support Email: deyvora@gmail.com

Shipping Policy

Thank you for shopping with deyvora.store. We are committed to delivering your order quickly and safely.

Order Processing

  • All orders are processed within 1–2 business days after payment is confirmed.

  • Orders are not processed or shipped on Sundays or public holidays.

Delivery Time

  • Estimated delivery time: 7 business days from the date of shipment.

  • Delivery times may vary depending on your location, courier service availability, weather conditions, or other unforeseen circumstances.

Shipping Charges

  • Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

Order Tracking

  • Once your order has been shipped, you may receive a tracking number via email or SMS (if available).

Delays

While we strive to deliver all orders within the estimated timeframe, deyvora.store is not responsible for delays caused by courier partners, natural events, or other circumstances beyond our control.

Return Policy

At deyvora.store, customer satisfaction is important to us.

5-Day Return Policy

You may request a return within 5 days of receiving your order if:

  • The item is damaged or defective.

  • The wrong item was delivered.

  • The product is unused, in its original condition, and includes all original packaging and tags.

Non-Returnable Items

Returns will not be accepted for:

  • Used or damaged items caused by the customer.

  • Products without original packaging or tags.

  • Items marked as Final Sale or Non-Returnable.

How to Request a Return

To initiate a return, please contact us at deyvora@gmail.com with:

  • Your order number.

  • A description of the issue.

  • Clear photos of the product (if damaged or incorrect).

Refunds

  • Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund.

  • Approved refunds will be processed to the original payment method within 5–10 business days.

Return Shipping

  • If the return is due to our error (wrong or defective item), deyvora.store will cover the return shipping cost.

  • For all other eligible returns, the customer may be responsible for return shipping charges.

Contact Us

If you have any questions about shipping, returns, or your order, please contact us:

deyvora.store
📧 deyvora@gmail.com

Thank you for choosing deyvora.store!